We update this page frequently to reflect a complete list of queries raised by our customers writing in to us. These questions have been asked by other customers like you. We hope you will find these helpful and informative. Please contact us if you have any comments or other questions you would like to see answered on this page.

Frequently Asked Questions

Q: How are your products different from others found in the market today?
A: We ensure that ingredients of the best quality are used in our manufacturing process. Our products are backed by several quality control tests and examinations in order to guarantee 100% satisfaction to our customers.

Q: Where can I get more information on your products?
A: For more information on NiagraX, PLEASE CLICK HERE
For more information on Staminax, PLEASE CLICK HERE
For more information on PROSizeX, PLEASE CLICK HERE

Q: Do you have a minimum order policy?
A: No, we do not have a minimum order policy; you may order as little as one item. However, the larger your order the cheaper the freight rate will be.

Q: Do you deliver worldwide?
A: Our products are herbal, legal in every country, and require no prescription. We deliver all over the globe including countries like USA, Australia, Canada, Japan, and UK. We ship our orders out in discreet packaging; your privacy is maintained throughout and there is no mention of the package contents anywhere on the outside.

Q: How can I track my order?
A: We offer a tracking facility on all orders that are placed with us. A unique tracking number will be emailed to you as soon as your order is shipped. You may use this tracking information to track your order anytime during transit.

Q: Where will my order be shipped from?
A: We have warehouses located in various countries. Your order will be shipped from our distribution center closest to your location.

Q: What are your shipping charges?
A: We charge a flat rate of $14.95 for shipping through Registered/ Airmail & $29.95 through FedEx.

Q: What methods of payment do you accept?
A: We accept all major credit cards for order payments.

Q: Is my credit card information secure?
A: Yes, our payment form is 128 BIT encrypted and 100% secure. We use secure terminals to process credit card information.

Q: How long will it take to receive my order?
A: This usually depends on the mode of shipment you choose and the destination where your goods are to be delivered. We will dispatch your order within 24 hours of your payment transaction. Shipping, depending on your location, takes between 5-20 days for Registered mail/ Airmail ($14.95), or 3-6 days for FedEx ($29.95) although delivery times are typically shorter. Your order will be sent from one of our international dispatch centers closest to your delivery destination, to get you your order as fast as possible.

Q: Do you have a refund policy?
A: We back our products with a 100% money back guarantee. If, in the unlikely event, you are unhappy with your purchase or the performance of our products, simply return them within 60 days for a full refund of the product purchase price (excluding shipping fees). Contact our support department if you need to return your order or if there is any problems.

Q: How do I contact you?
A: Please click here to contact us.